Quality care in the hospital
I recently had heart surgery at Munson Medical Center in Traverse City. It wasn’t the first time I’ve been there so I knew what to expect. The hospital aims to offer all patients the best possible quality of care. I know the staff there work very hard to ensure this high quality care. Patients want and need this quality of care.
The first night after my operation there were a lot of problems and I estimate the staff made 40-50 visits to my room. They often apologized for waking me up. My wife was a professional nurse and one of the reasons they do this is because patients complain of being woken up in the middle of the night.
In fact, patients tell caregivers that they want to sacrifice some of their quality of care in order to get more sleep. This doesn’t seem like a good path to full recovery. If you are unlucky enough to be in the hospital and the staff come into your room in the middle of the night and wake you up, maybe you should say “thank you for being here”.
Bob Zielesch
Manistee
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