Ann Arbor Transit System investigates cyberattacks that caused temporary disruption

ANN ARBOR, MI – The Ann Arbor Area Transportation Authority, also known as TheRide, reported that it was the victim of a cyber attack this week that caused temporary disruptions to real-time bus information and other information systems.

The agency continues to work to restore its systems and has notified law enforcement agencies of the incident, officials said.

“As soon as we became aware of the situation, our team acted immediately. We shut down many of our systems, including our real-time bus information and office support, while we were evaluating the situation, ”CEO Matt Carpenter said in a statement.

“We’re working hard to get our real-time bus information and other tools back as soon as possible. We appreciate everyone’s understanding and patience as we work through this. “

The investigation into the situation is ongoing, the traffic authority announced on Wednesday, October 27, shortly after 5 p.m. in an email that updates will be made available if necessary. In the meantime, bus traffic has been running continuously.

Route and timetable information is available at or by calling 734-996-0400.


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