Grand Rapids library patrons can now pick up requested materials 24/7

GRAND RAPIDS, MI – Grand Rapids library patrons can now pick up requested materials at all hours of the day and night.

The Grand Rapids Public Library system recently launched a “hold locker” pilot where materials placed on hold are securely stored outside of three library branches for patrons to come by and pick them up during or outside of normal library hours.

The locations chosen for the hold locker pilot so far are Ottawa Hills, Seymour and West Side branches. Library officials on Tuesday, Nov. 29, announced the new hold lockers at the Seymour and West Side branches.

Here’s how to use the new lockers.

First, a patron places a library material on hold for pickup through GRPL’s online catalog (found at this link) or by calling 616-988-5400, option 4.

The patron will then select their pickup location as either the Ottawa Hills hold locker, Seymour hold locker or the West Side hold locker.

Once the material is placed in the locker and ready for pickup, the patron will be notified. It will be stored in the locker for six days before returning to the shelf if not picked up.

The patron will then scan their library card, or type barcode in their library card, into the locker and follow the instructions on the screen to unlock it. Once opened, the material will be automatically checked out and the patron can retrieve it.

Once finished with the materials they should be returned via the regular book return locations. Library staff are asking patrons not to put returns in the hold lockers.

Mobile Wi-FI hotspots, book bundles and materials from MeLCat are not available for hold locker usage.

The pilot program was made possible in part with support from the Grand Rapids Public Library Foundation.

More information on the hold lockers can be found at grpl.org/holdlocker/.

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